Patient-Centered Healthcare Research Paper Example | Topics and Well Written Essays - 500 words

Patient-Centered Healthcare - Research Paper Example In healthcare services, patients feel valued and cared when they receive timely care, staff to provide them support during registration and other paper formalities, helping them understand different processes and reassuring them of their good health and recovery. Such service quality dimensions help increase patient satisfaction and loyalty towards respective physicians and thus assist physicians in retaining their customers amidst stiff competition. Ans. 2: In the reading, three kinds of PHRs are described along with mention of three healthcare systems which implemented this PHRs. Description of those kinds are: Tethered- the HER product called MyChart established by Epic Systems falls under tethered PHR category whereby patients can view their medical records and communicate with physicians for basic activities. However, the entire set up is provider filtered and comes under the aegis of HIPAA (Health Insurance Portability and Accountability Act). Stand-alone- PatientSite implement ed at Beth Israel Deaconess Medical centre is a stand alone PHR system whereby updating health information is entirely in the hands of consumers and full fledged patient-doctor messaging and communication is facilitated by this system.